Your data, plainly

What you give us

When you make an account or order we keep your name, email, mobile number, delivery address, your orders and, if you use it, the ambassador or discount code you entered. You can sign up with your email or with Google; if you use Google we receive your name and verified email address from Google, never your Google password.

We email you one-time codes to confirm your address and to reset your password.

What we measure while you browse

To see which pages and products people use and where our customers come from, the site records: the pages you open, how long you actively spend on them (only while the tab is open and you are scrolling, tapping or typing), the website or link you arrived from, your device type, browser and operating system, the country and city your connection appears to be in, and a few actions such as adding a product to your tank.

If you are signed in, these visits are linked to your account so we can see how our customers use the shop.

We do not store your IP address, and we do not use advertising trackers or sell any data.

Cookies and storage

rnf_v is a random code that recognises your browser for up to 13 months. rnf_s is a random code for the current visit and ends after 30 quiet minutes. Signing in sets a session cookie so you stay logged in, and your fuel tank is saved in your browser so it survives a refresh.

If your browser sends Do Not Track or Global Privacy Control, we switch the measuring off completely: nothing is recorded and those two cookies are not set.

Who sees it and who helps us

Only the Rep & Fuel team can see this information. We use a few services to run the shop: Vercel (hosting), Supabase (database), Resend (email) and Google (sign-in). They process data for us and for no one else.

Couriers receive your name, phone number and delivery address so your parcel can reach you.

How long we keep it

Visit and page data is deleted automatically after 13 months. Account and order records are kept while your account exists and as long as we need them for orders, warranties and accounts.

Your choices

You can ask us to show, correct or delete your account and the data linked to it. Message Rep & Fuel on Instagram (@repnfuel.pk) and we will reply as soon as we can. You can also clear your cookies at any time, or turn on Do Not Track in your browser.